LUMA Survey | MEMO PLUS HK | Juven
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LUMA Survey

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Personal information

Retain and attract new customers

Product/service development and differentiation in the marketplace

Delivering desirable customer service and experience

Brand loyalty

Operational efficiency and cost control

Retain and attract talents

Employee engagement and productivity

Business model development/ re-engineering

Technology adoption

External stakeholder engagement and management

Financing

Other: please specify